Newsletter Studio works with all versions Umbraco higher than 4.7+ this means that things sometimes can go wrong.

Most of the time problems are related to upgrades or changes in the Umbraco core.

When trying to find out whats wrong there are some great steps to follow to try to find out whats wrong.


More articles on "Common problems"

What does all the statuses mean?

Many of the rows in the Newsletter Studio db has statuses. ns_Newsletter statuses:Created = 0Paused = 1InProgress = 2Error = 3 Completed = 4ns_EmailTrackingItems statues:Ready = 0InProgress = 1Error = 2Sent = 3ns_TrackingItem - Tracking Item Types:Click = 1Open = 2ns_Subscribers - Statues:Added = 0A…

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Loading dashboard i slow

When version 1.3.4 was introduced there was some missing database indexes in that release. This has caused some problems for Newsletter Studio users that has a lot of recent newsletters showing in their dashboard.To fix this you need to do some minor adjustments to the database. Just run this querie…

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